What matters here is whether or not the issue can be fixed. Apparently, when attempts are made to scan documents, the printer fails to follow through on the command. There is no official error code when the failure happens, but that doesn’t matter. Some users are having problems with the scanner in their HP printer failing to work as it should. The company manufactures some of the best printers and scanners available today, but that doesn’t mean the products are without problems. People who own, use, and support HPdevices.When it comes down to printers, HP is one of the biggest in the market. Thank you for participating in the HP Community. The Universal Scan Software did not work because your model / series is not in the list of compatible models for the software. HP print drivers downloaded before June 2022 do not need to install HP Universal Scan. HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)įor HP print drivers downloaded after June 2022, the HP Universal Scan software is required to enable the Save as Editable Text (OCR) shortcut in HP Scan. I might have erred earlier - the cutoff was June 2022 and not May. The document that explains the change mentions the "before and after" considerations. True - the OCR option was removed from many software packages in 2022. Yes, The retrieved driver from your backups / hard drive / where ever it was hiding is considered a solution. Business PCs, Workstations and Point of Sale Systems.
Notebook Hardware and Upgrade Questions.
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